Generative AI in support functions

What is Generative AI?

Generative AI is a collective term for AI technology based on large foundational models that can generate new content. This could be music, video, speech or images – but text is probably the most well-known.

Some of the most recognised Generative AI products are:

ChatGPT (OpenAI), Claude (Anthropic), Midjourney, Gemini (Google), Copilot (Microsoft) and Grok (X).

Whilst Generative AI differs from traditional AI, which primarily categorised and predicted by being able to generate, these generative capabilities can also be used for categorisation and prediction. Generative AI can thus generate metadata on other data or generate code that can perform deeper analyses. In this way, Generative AI's applications are broader than just ordinary text generation.

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From inspiration to a good project

In November 2022, ChatGPT was released to the public in its first version, and since then all businesses have had to grapple with AI. And there is no way around it: the technology is so flexible that it is described as a new foundational technology that can support all processes and logic across a business.

Perhaps you already have an idea of where you want to go? Perhaps you are just beginning to get an overview? Perhaps other departments have gained some experience, but how does it work in finance? In payroll? In legal?

That is where we come in. We help to uncover, implement and embed. Technology is good to have on the radar, but we believe that experience through concrete and measurable results is better – because it creates appetite for more and makes it possible to qualify the next project.

Specifically, Basico provides consultancy on:

Corporate and support functions' AI strategy
Training, idea development and embedding of Generative AI
AI solution design
Development, testing and production of bespoke AI solutions.

That sounds exciting …

But where can we use AI to create value in our support functions?

At Basico, we know where AI can truly make a difference in your processes and workflows. That is why you will find six concrete, practical approaches here on how AI can help you in your daily operations:

Basico's AI Reader

An app that uses vision and language models to read documents and put them into process. Poor invoices? Order confirmations? Receipts? Raise the baseline with Basico's AI Reader.
Legal Review

An app that reviews third-party contracts based on your standard contracts. Thorough review and negotiation suggestions. It saves time and worry.
Finance Chatbots

A chatbot that sits in front of your email inbox. Ensure that company employees can get answers to trivial questions quickly and securely and save time and hassle for a stretched finance team.
Consumption-based language model

Give employees access to a powerful, leading language model without it costing a fortune in licences. Consumption-based language models are 6-8 times cheaper than the large subscriptions – and easy to set up.

Read this article.
AI-powered spend cube

Get Generative AI to make your spend cubes more intelligent. AI is machines with opinions – and they can categorise both suppliers and spending. We have several approaches to this problem that give you stronger control over expenditure.

Read more here.
AI in financial and business controlling

Financial and business controlling is facing a revolution with Generative AI. Read how in our idea catalogue right here:

Value-creaing Financial & Business Controlling with AI

Want to listen to AI nerdery in podcast format?

If you are bitten by the AI bug and fascinated by how it is changing businesses and society, then you will love The Only Constant, which is hosted by our AI Lead, Lasse Rindom.

Lyt til The Only Constant

Don’t forget governance!

We always have Basico's Legal Services close at hand when we help companies develop AI policies. Governance and compliance are not roadblocks, you see, but reflective markers so you can move forward quickly with complete overview of where the road is.

That is the pragmatic approach we bring to the table: AI development is underway, and it needs to be supported – whilst ensuring you are in control and on top of the rules.

We review:

Your business model and risk profile
Public regulations that affect your business
Current use of Generative AI in the business – and potential for increased application.

Subsequently, we work together to develop an AI policy that enables you to begin the work of creating good results.